Backend Software Engineer
Software Engineering
Palo Alto, CA, USA
About LiveX AI
LiveX AI builds the human–AI interface for the physical world. Our vision — pursued in partnership with NVIDIA on the AI City initiative — is AI that meets people where they are: walk up, have a face-to-face conversation, and get help with the decision in front of you, whether that is in a store aisle, a hotel lobby, a hospital, an airport, or a stadium. Our 4K full-body AI agents speak 140 languages, show products in 3D, give interactive instruction, and run on-premises or in the cloud. They are already live with Walmart, PUMA, the NFL Super Bowl, and others. We are one company behind every layer — IP design, hardware, interaction, enterprise AI agent, and deployment — so the experience works as one product, not five vendors. Our two form factors, Gateway (freestanding, life-size) and Portal (wall-mounted, shelf edge), carry the same experience and the same content. We are an early-stage startup based in Palo Alto.
Job Description
We are seeking a Backend Software Engineer to help us redefine customer interactions and loyalty through AI. In this role, you will develop and enhance the backend systems that power our cutting-edge AI platform, which delivers real-time, personalized customer engagement, faster problem-solving, and proactive support to drive long-term business growth.
You will design and implement scalable, efficient infrastructure to support our AI agents, ensuring they deliver VIP-level service in every customer interaction. Your contributions will directly align with our mission: to create happy, loyal customers by elevating every experience through innovation and technology.
Responsibilities
- Design, develop, and maintain robust, scalable backend services that power AI-driven customer engagement solutions.
- Implement and integrate AI models, including LLM technologies, to deliver personalized and seamless customer interactions.
- Optimize backend systems for performance, scalability, and reliability to support real-time AI-driven workflows.
- Collaborate closely with cross-functional teams, including marketing, sales and product managers, to innovate and refine AI-powered solutions.
- Stay updated on emerging AI and backend technologies to propose and implement innovative solutions.
Qualifications
- 5+ years of professional experience in backend software engineering.
- Proven expertise in Large Language Models (LLMs), Generative AI, or similar advanced AI technologies.
- Hands-on experience with open-source LLM frameworks and tools, with a strong understanding of their deployment and optimization. Experience in modern AI voice agent systems is considered a strong plus.
- Proficient in cloud services (especially Google Cloud) and API development.
- Strong programming skills, particularly in Python and Go, with an emphasis on writing clean, efficient, and maintainable code.
- Passionate about leveraging technology to drive business innovation and improve customer experiences.
- Comfortable working in ambiguous and rapidly evolving environments, with a proactive and adaptable mindset.
- Fast learner with a startup mentality, capable of taking initiative and thriving in a dynamic, fast-paced team.
What We Offer
- Opportunity to work with a groundbreaking AI technology company.
- A collaborative, innovative, and dynamic work environment.
- Competitive salary and benefits package.
- Career growth opportunities in a rapidly expanding sector.
How to Apply
Please submit your resume, a cover letter explaining why you are the perfect fit for this role, and any relevant portfolio items to career@livex.ai. We're excited to hear from you!
LiveX AI is an Equal Opportunity Employer.
Join LiveX.
Become part of the future of human-AI interaction.